Membership expired all of a sudden?

Over the weekend, a bug was fixed on the Theme Hybrid support forums. The problem was that some users had access to the support forums but were asked to renew their membership if they tried to log into the main site. The bug allowed users with expired memberships access to the support forums. The bug was fixed this weekend.

Therefore, if your access to the support forums is suddenly blocked, it just means your membership has already expired (Theme Hybrid memberships are for one year). You can renew your membership for an additional year by visiting the club page.

Sorry for the inconvenience (though I’m sure some of you enjoyed the few extra months of free forums access). I just wanted to let everyone know what was happening.

If you run into any trouble, just shoot me an email via the contact form.

10 Responses

  1. Navjot Singh Navjot Singh January 11, 2012 at 3:37 am |

    Theme Club page still has the bug. It still shows one as an exclusive member and does not show any link to renew the membership.

  2. Navjot Singh Navjot Singh January 12, 2012 at 3:17 am |

    Tried that and still the same. I had reported this bug an year back at the community forums too :

  3. Slipn Slipn January 12, 2012 at 4:13 pm |

    I cannot get anywhere to renew. Logged out and in several times.

    All I can get to is a signup page but I don’t want to lose all my favorite and saved topics.

    Where can I find an actual renew link? Not just a sign up link.

  4. Slipn Slipn January 12, 2012 at 4:16 pm |

    Never mind I used the slider “open” up at top and found the renew link by logging in there

  5. CECat CECat January 22, 2012 at 2:38 pm |

    This issue still appears not to be resolved. I’ve logged in and out mulitple times to no avail. No renewal link to be found anywhere. In addition, I used the contact form to send a message a week to ten days ago, and have had no response to that, either.

  6. Ploobers Ploobers January 26, 2012 at 7:51 pm |

    I have the same issue as well. I’d like to renew my membership, but there’s no link to do so.

  7. kukuruyuk kukuruyuk January 27, 2012 at 7:24 pm |

    it’s okay here. No problem anything here. I have renewed and this is good :)

  8. suhayse suhayse February 15, 2012 at 6:56 pm |

    So, has anyone with an up-to-date membership complained about still not having access to the forums after they’ve logged in? This is my situation.

Comments are closed.