We purchased the PRO add-on with admin-access. But it doesn’t seem to be working.
We followed the steps as described here: https://themehybrid.com/plugins/members-admin-access
But it doesn’t work for a custom created role.
How do we fix this? We want the new role to be able to do some things in the admin.
Hi there,
We purchased the PRO add-on with admin-access. But it doesn’t seem to be working.
We followed the steps as described here: https://themehybrid.com/plugins/members-admin-access
But it doesn’t work for a custom created role.
How do we fix this? We want the new role to be able to do some things in the admin.
I need more information. Can you lay out the details, step by step, of what you’re trying to do?
Are you using a plugin, such as WooCommerce? It will redirect users out of the admin.
If you are, you can add this line of code to your theme’s
functions.phpfile to prevent WooCommerce from taking over:Edit: If this is the issue, I’ll go ahead and add this code to Admin Access myself and update the plugin.
Hi Justin,
The woocommerce_prevent_admin_access filter did the trick. It was indeed blocking admin access.
Thank you!
Great! I’ll add the code directly to Admin Access and update the plugin this week.