We have two types of members on our site: Subscriber and Premium. Premium users have access to all content. Subscriber users have access to most content.
I’ve created a role for each of the two member levels, and given them just one permission, which is the same as the subscriber WordPress user level (just “read”).
But, I realize we’ve been making an incorrect assumption about how the roles work.
We’ve been marking Content Permissions as just “Subscriber”, OR as “Subscriber” and “Premium”.
The assumption was that all “Premium” members would see all content (no matter how it’s tagged), and “Subscriber” members would only see content marked as “Subscriber”.
BUT, that’s not how it works. Premium members can’t see content that’s tagged only as Subscriber, which makes sense. (I’m not sure why I assumed they would see both; I guess I thought everyone would also have the subscriber role?) In any case, the result is that, right now, our Premium subscribers are not able to see non-premium content. They should be able to see all content.
(FWIW, I upgraded from 0.25 to the current version about a month ago).
So, I see two solutions, but would appreciate a poke in the right direction.
1. We add the Subscriber role to all Premium members. They would have both roles and could access both types of content. But, is there a way to do this for users at once? We have about 250 users that would need to be updated.
2. We somehow changed the Premium role to say that it has read access to all of the content that’s marked as for Subscribers.